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女安裝師傅實(shí)力破偏見(jiàn)

來(lái)源：家居百科時(shí)間：2025年04月08日 15:39

Home Service Industry: The Rising Role of Female Professionals Home Service Industry: The Rising Role of Female Professionals

Recently, the 2024 Home Service Industry Insight Report has sparked widespread attention with its data, indicating that the majority of home service professionals in China are from the 80s and 90s, with a gender ratio of 94:6 male to female.

Home Service Industry Insight Report Data

Installation and repair, traditionally involving large furniture and water and electrical knowledge, has long been considered a "male profession." However, data from the Home Service Industry Insight Report over the years shows that the number of female technicians is on the rise, with more and more women entering the home service industry.

Pan Shifu from Foshan, Guangdong, is a senior female technician who has been on the Wanshi platform for 7 years, with over 5,000 services completed and a comprehensive score of 5, making her a "Wan Shifu" with 50,000 points.

As a female in this field, Pan Shifu has faced many doubts, such as, "This is a job for men, can a female technician do it?" or "Are you not professional enough?" When faced with such questions, she simply smiles and responds, "Take a look after the installation." She responds to every bias with the actual results of her work.

As a woman, "problems" always follow her. When she goes to the customer's home for service, the first thing the customer often says is a question, sometimes a doubt, and sometimes curiosity. The most frequent question is about her reason for entering the field: "There are so many clean and decent jobs to do, why do you want to do this?"

Pan Shifu's answer is simple: passion.

Compared to making a living, Pan Shifu genuinely loves this line of work. She wants to make the most of her strengths and find her own value.

"Each of us is born for a purpose," and everyone has talents. For Pan Shifu, her talent is in furniture installation.

Pan Shifu was born in Lecong, Foshan, and has been in contact with furniture since she was two or three years old, wandering among various furniture factories and cities. She has a natural familiarity and control over "furniture." At the age of 19, she completed the assembly of a large piece of furniture with her hands for the first time, and since then, she has found her comfort zone.

After entering society, Pan Shifu naturally entered the furniture industry with her deep understanding of furniture. She has been a salesperson and after-sales customer service representative, but these jobs do not directly involve furniture. After all the twists and turns, she still chose a more direct and free way of working - becoming a "Wan Shifu".

Pan Shifu believes that this is the work that best reflects personal value and stimulates self-potential. "The more you work, the more you get," and the time is also relatively free, perfectly fitting her understanding of the ideal job.

Unlike other technicians, Pan Shifu particularly loves those large and difficult-to-install furniture, which allows her to constantly break through and adjust herself, improving her ability limit. She once independently completed the assembly of a robot cabinet as tall as four meters, encountering many difficulties in the process, but she still remained excited and finally delivered it perfectly.

On the Wanshi platform, Pan Shifu's order cancellation rate is 100%, with no "half-hearted" orders. Her secret lies in maintaining curiosity and excitement. No matter how difficult or special the needs are, she always maintains a high level of enthusiasm, with a sense of excitement to complete and break through, and is committed to "making every piece of furniture an art" to achieve her inner standards.

In the documentary "A Day in the Life of Wan Shifu," customers' real evaluations of Pan Shifu are shown. "Very serious and responsible. Will try to meet customer needs and continuously adjust details."

After receiving positive feedback, Pan Shifu's joy is evident. She confessed that this is also an important part of her work passion. Seeing the satisfied expression of the customer, she feels particularly accomplished, thinking that the hard work and effort are all worthwhile.

During the shooting of "A Day in the Life of Wan Shifu," a female single woman client, Miss Yu, was particularly surprised by Pan Shifu's arrival. "As a single woman living alone, I hope there will be more female technicians who can provide on-site services for people like us in the future." Miss Yu's home has recently been renovated, and she has encountered many technicians. Pan Shifu is the first female technician she has met. She said, "Female technicians are not only more careful and detailed in service, but also more smooth in communication. Most importantly, they are safer and more reassuring."

For this, Pan Shifu believes that this is the deeper value of female technicians, becoming the "safety shield" for single women. Now, there are more and more single women like Miss Yu, and their deep needs for home services need to be seen. For the same furniture installation and maintenance, the service level of female technicians is not inferior to that of male technicians, and the emotional value brought by female technicians is something that male technicians cannot do.

Pan Shifu said that she will strive to improve her skills, expand her professional scope, and provide high-quality, efficient, and warm services to meet the expectations of users.

In order to refine her installation skills, Pan Shifu actively enrolled in the first "Full House Custom Installation Offline Training Class" jointly established by Wanshi and Jurenzhai, passed the relevant skill assessment, and successfully graduated with a Custom Furniture Installation Skill Job Ability Certificate.

Yi Leping, COO of Wanshi, said that the original intention of establishing the offline training class was to upgrade skills and enhance service certainty. The training system is not limited to improving the core competitiveness of platform technicians, but also meets the needs of various skill talents in the domestic home market. It is open to the national blue-collar workforce, and through skill expansion and skill upgrading, it achieves a positive cycle of "the more you work, the more you get, and the more skilled, the more you get."

Pan Shifu is very grateful for the training opportunities provided by Wanshi and believes that she has gained a lot from this learning, not only filling in the knowledge and skills of the full-house customization field but also making many senior technicians with whom she can exchange experiences and learn from each other.

In recent years, female consumers have become the backbone of consumption, and consumption concepts have been continuously upgraded. Now, women are constructing new connections with themselves, their families, and the world through consumption. On the consumption side, the purchasing power of female users has also reached a new peak. The public service data of the Wanshi platform shows that the proportion of male and female users is 4:6, and 60% of service orders come from women.

Entrusting home services to home technicians, letting professionals do professional things, has become a new trend in contemporary women's home consumption.

Choosing a third-party home service platform is an embodiment of saving time and cost. With the awakening of health and environmental protection awareness, the female group pays more attention to the quality of life and strives to improve the home environment, creating a more ideal living space, so the demand for home services has emerged.

However, in the home service scenario, the service needs to enter the household. With the increasing number of independent women, the privacy of the home space is crucial, and the presence of female technicians can help eliminate the inconvenience brought by gender differences, making female users feel more at ease and reassured.

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